Before installing EndNote Desktop, be sure that your operating system and word processor are compatible with the version of EndNote provided by Bates College:
EndNote Desktop installers for Windows and Mac operating systems can be downloaded from the following locations:
The installers can be accessed from off campus with an internet connected computer. You will need to provide your Bates username and password before the files are available to you.
To install the software, read through the following instructions once and then perform each step:
For solutions to specific problems, please contact a Research Librarian.
If a research librarian is unavailable, you may also :
Call EndNote Technical Support using their toll free number +1-800-336-4474 [Press 4].
Phone support is available 9 AM to 8 PM Monday through Friday.
Submit an email technical support request via EndNote Community